Key Account
Manager

Your role

Interfood is looking for a Key Account Manager for the Americas Hub. As our new Key Account Manager you play a crucial role in our commercial team as a strategic (internal and external) orchestrator responsible for realizing our growth ambition. You will be responsible for nurturing and expanding long-term relationships with our most crucial key accounts. You are responsible for driving sales growth, identifying and capitalizing on commercial opportunities related to our Value Propositions and taking care of customer satisfaction. Your job will involve getting to know our clients deeply, finding out what they really need, and making sure we meet those needs. You'll prepare for meetings carefully and follow up diligently.

Your tasks

Manage Client Relationships: Build and maintain strong relationships with key accounts. Understand their needs, concerns, and objectives. Act as the primary point of contact for any queries or issues. Use unique methods to manage these relationships and meet our business goals.
Effective meeting management: Carefully prepare for meetings with clients and make sure to follow up afterwards to keep things moving smoothly.
Understand Clients' Needs: Get to know our clients well, including their big challenges and what they need to succeed.
Discover Hidden Needs: Be able to spot what clients need but haven't asked for, and find ways to address these needs. Identify new business opportunities within existing accounts and pursue them. Develop strategies to upsell or cross-sell additional products or services to existing clients.
Value propositions: create and sell our solutions, offer and sell extra benefits to our clients that make us stand out from the competition. Identify and capitalizing on opportunities. Always see the bigger picture and connect the dots within our different value propositions.
Contract negotiations: Negotiate terms and conditions of contracts with clients, ensuring they are favorable for both parties while also aligning with the company's objectives.
Risk Management: Assess and mitigate risks associated with commodity trading activities. Implement strategies to minimize exposure to market fluctuations, credit risks, and operational risks.
Continuous improvement: Continuously explore ways to improve performance and enhance client satisfaction. Measure success and report internally and externally.

Competencies

Drives results: Demonstrates a strong motivation and passion to achieve success and deliver results in a competitive environment.
Strategic mindset: Acts as an orchestrator by effectively coordinating activities and aligning resources to achieve business goals.
Organizational Savvy: Skilled in navigating complex political environments within and outside the organization, building and maintaining strategic relationships to enhance business outcomes.
Instills Trust: Gaining the confidence and trust of others through honestly, integrity and authenticity.
Being resillient: Rebouding from setbacks and adversity when facing difficult situations.
Ensures Accountability: Holding self and others accountable to meet commitments.
Plans and aligns: Strong ability to implement and improve processes, ensuring efficient and effective operations.
Directs Work: Providing direction, delegating, and removing obstacles to get work done.

Your skills

Creative commercial mindset
Clear enabler for business
Project skills, follow up, structure needed to develop account plan.

Your profile

Bachelor or master degree in degree in Business Administration, Marketing, Sales, or a similar field

At least 2 years’ experience in managing key business accounts, especially in strategic planning and detailed management.

Proven track record as a Key Account Manager in a multinational, especially in roles requiring strategic oversight and detailed process management.

Strong analytical skills to understand and address complex client needs effectively.

Excellent communication, negotiation, and presentation skills.

Bilingual Spanish and English skills both written and spoken.

Our offer

Competitive compensation and benefits. Salary depends on your experience and education.
We value your personal development and have a strategic focus on our learning program.
Total health insurance coverage.
International career opportunities.
40 hour work week, 20 holidays.
Gym reimbursement.
Travel internationally.
Participate in fun team activities.

About Interfood

Do you like to work for an international company? Do you value professionalism and quality? Are you comfortable in a dynamic environment? But on the other hand looking for cooperation in a close and informal team? Then Interfood is the ideal employer for you.

The Interfood Group is a leading global dairy trading company (milk powders, butter, cheese, dairy blends etc.). The Group consists of 14 offices in all continents with more than 350 employees. Our constant strive for optimal quality, up-to-date knowledge and a profound focus on service, enables Interfood to create the difference for its robust network of both clients and suppliers.

Interfood keeps on growing and developing by its proactive market approach.

We stimulate personal development and initiatives from our employees. Interfood, originally a family-based company, proves that global professionalism can still be combined with a unique personal company culture, in which we focus on following values: Teamwork, Commitment, Continuous Improvement, Professionalism & Responsible Leadership. All contributing to our purpose: Together for better.

Will you become our new team member?

Apply now

Key Account Manager